Shipping + Handling
All orders are shipped by Fed Ex on business days excluding holidays.
Domestic orders require a verified U.S. billing address, we do not ship to freight forwarder addresses. WRAY reserves the right to cancel orders that do not meet these conditions.
Once your credit card is authorized, you will receive a confirmation email from us. Orders are processed in 2-3 business days. Once processed you will receive your order within 3-10 business days.
All orders received after 2pm EST will be processed the following day. Weekend delivery is not available.
Please be sure to double check your billing and shipping address when placing an order. WRAY is unable to reroute packages.
We are unable to ship to PO Box and military addresses.
WRAY is not responsible for delays in shipping or delivery due to force of nature or other uncontrollable events.
For packages that are not cashed at your post office within 14 days, WRAY reserves the right to charge you a handling fee to cover return shipping and freight companies' administrative costs.
International orders require a verified billing address and phone number, we do not ship to freight forwarder addresses.
*Duties & taxes are set by the customs authorities of the destination country. We estimate the value to be between 25-40% of the amount paid for the item(s) ordered. The carrier will contact you directly requesting payment upon your order's arrival through customs, WRAY is not responsible for these charges.