Returns + Exchanges
ALL ITEMS FINAL SALE
All items purchased on April 17th, 2025 and forward are final sale items and cannot be returned for store credit, exchange, or a refund.
Made-to-Order pieces are eligible for exchange only within 30 days of delivery.
All exchange requests must be made through customercare@wray.nyc
For fastest resolution, please be sure to include your order number, item you're wanting to exchange, and what size you'd like to exchange for.
Made to order items are non-refundable.
We are not able to offer price adjustments.
All exchange requests must be made through customercare@wray.nyc
For fastest resolution, please be sure to include your order number, item you're wanting to exchange, and what size you'd like to exchange for.