Shipping Rates

Domestic:

Standard Order: $10 - FedEx, UPS or USPS Ground (3-5 days)

Expedited Order: $25 - FedEx, UPS or USPS 2 Day

Canada:

Standard Order: $15 - FedEx, UPS or USPS Ground Intl.

Expedited Order: $30 - FedEx, UPS or USPS 2 Day Intl.

Rest of World: as quoted

Domestic Shipping Policies

Orders placed my noon EST are typically shipped the same day. Orders after noon EST generally ship within 24 hours. All orders ship within 24 - 48 hours processing time. Orders are shipped on business days, Monday - Friday, excluding holidays. 

Please be sure to double check your billing and shipping address when placing an order. Domestic orders require a verified U.S. billing address; we do not ship to freight forwarder addresses. 

*WRAY is not responsible for packages delayed or lost in transit. Once the package has been scanned, responsibility for the shipment lies with the courier. If you experience a delay or issue with your shipment, please contact the courier that has been provided to you directly. 

International Shipping Policies

Orders placed my noon EST are typically shipped the following day. Orders after noon EST generally ship within two days. All orders ship within 24 - 48 hours processing time. Orders are shipped on business days, Monday - Friday, excluding holidays. 

International orders require a verified billing address and phone number. We do not ship to freight forwarder addresses.  

*Duties & taxes are set by the customs authorities of the destination country. We estimate the value to be between 25-40% of the amount paid for the item(s) ordered. The carrier will contact you directly requesting payment upon your order's arrival through customs. WRAY is not responsible for these charges.

If returning a good internationally, please clearly mark the package 'RETURNED GOODS' to avoid any Customs charges or delivery delays. WRAY is NOT responsible for any return Customs charges made. Any charges incurred are the responsibility of the customer. If a package is unclaimed, you may have to pay a handling fee. 

Unclaimed Packages

For packages that are refused or not claimed within 14 days, WRAY reserves the right to charge a handling fee to cover return shipping and freight companies' administrative costs.