How to Make a Return/Exchange

Please visit: https://wraynyc.happyreturns.com

- Enter your order number and zip code
- Select which item(s) you'd like to exchange/return
- Select the reason why you are returning your item(s)

For Exchange select: "Exchange for something similar"
For Store Credit select: "Refund for Store Credit"
For a Refund select: "Refund to original payment method"

If the refund option is not available, your return is not eligible for a refund.

Please note that exchanges are not reserved. 

On the next page you will see options for returning your item(s)
If available, you may return your item(s) to a return bar near you.
You may also select "Show other options" if you would like to have a pre-paid shipping label provided.

A summary of your return will be provided on the last page.
Please click "Submit Return". 

 

You can view our entire return policy here.